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Frequently Asked Questions
Check your SPAM Box. Your Spam Filter may have thought the e-mail was Spam because 1) the e-mail was sent by a cloud server;
2) you may not have ever received e-mail from the sender ; and 3) there is a URL link in the e-mail.
These three characteristics tend to be associated with spam. If you continue to have problems, please
contact support.
Not any more. The Registry software has been updated to use an e-mail address as your Identity rather than the NRS ID.
You will need to reset your password if you do not have a password for the new Registry.
All data that resided on the old Registry server has been migrated, and may be viewed in the new Registry.
Depending on when you signed up, your billing statement will indicate a payment to either
Drake Analytics, Inc. or Sevik, Inc.. Both
are the same company. Sevik, Inc. is a registered trade name of Drake Analytics, Inc.
Subscription payments by postal mail or fax are permitted.
Please review payment options for additional information.
Clients of NRS-Online live all over the world, and are citizens of many different countries. So, a
client does not have to live in the USA to subscribe.
Copyrights are automatically created when a work is produced, so registration
is not required. Registration is for protecting a copyright, not creating a copyright.
Visit the US Copyright Office for additional information,
or contact legal counsel.
Federal registration is for registering a copyright, while NRS-Online
is for registering items.
Registration with the U.S. Copyright Office provides additional statutory
protections in copyright infringement situations,
and should be considered for final works. NRS-Online is suitable for registering final works as well as
the entire trail of evidence (drafts, notes, receipts, etc.) leading up to the final work.
The U.S. Copyright Office
requires payment (current fee schedule) for
each copyright that is registered, while NRS charges on a subscription
basis.
NRS-Online, as well as any other private registration service, is a complement, and
in certain circumstances an affordable alternative,
to U.S. Copyright Office registration, but should not be considered a complete
replacement.
NRS-Online is not a law practice so it cannot provide legal counsel or representation. However, NRS-Online will
provide authentication assistance, depositions and testimony for free or at cost, depending on the nature of the
request. Consult our legal counsel links for assistance in locating counsel.
After an online registration, the number of bytes received as well as the MD5 Digital Signature of
the electronic file will be reported. This information should be the same as the original file.
If you need assistance with computing an MD5 Signature, submit a support request.
Once an item has been registered, it may not be updated or changed. However, clients
may request that items be destroyed. Retrieval of an item may occur so long as any delivery costs are
borne by the client. If an item is retrieved, the date/time of the removal will be logged in the
registry. NRS-Online is not a storage service like Mozy, so registered files are not accessible, as they
are moved to storage as soon as possible.
The default limit is approximately 24 megabytes. However, this limit can be increased
on a per-request basis. Most songs are a few megabytes in length, while video can be much larger.
Names and titles cannot be copyrighted, and thus alone they cannot be registered per se. What can be
registered are electronic files, or other media (such as a document), that contain the name or title.
However, this does not generally provide protection against others using the name or title.
Visit the US Copyright Office for additional information on
what can have a copyright,
or contact legal counsel.
NRS-Online is not a domain name registration service, so domain names cannot
be registered through NRS-Online. However,
domain names may be registered through Sevik Domain Services.
Electronic items that were registered online are transferred offline, and stored on electronic media.
In some cases, an electronic file may be kept both online and offline, depending on the registration options
selected by the client.
Backups of media containing registered items are maintained in a separate locations.
Items that were faxed or postal mailed for registration are stored in secure storage
facilities. Such facilities are located in the State of Washington.
As of 2010, NRS-Online may also store backups of electronic files on
Rackspace Cloud.
Yes. Items registered with NRS-Online are not viewed unless a client requests an authentication.
For additional security, clients should consider encrypting files prior to registration.
Support is provided for users who need assistance using the freely available
GNU Privacy Guard software.
Clients do not have to maintain an online registry. Clients do not even have to maintain an
online account. All registration and communications may take place by fax and/or postal mail.
Note, that servicing clients offline may not be as expeditious as online servicing.
Clients control what information is maintained online. A client's Control
Panel typically contains owner location and contact information,
but a client may choose not to include that information.
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Yes. Freely available software to encrypt and decrypt electronic files can be found at
GNU PG (GNU Privacy Guard). Clients should submit a support request if they
require assistance installing and using GNU PG implementations.
Encryption is a good way to ensure that stored items remain confidential in the unlikely event of data theft
or other security breach.
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